The Joys of Being a Tech Contact

I am the Tech Contact at New Hope High School.  This is my first year as tech contact, and I had no idea how much of my time would be devoted to this new role that I have been assigned to.  My job as tech contact is to help any teachers who are having issues with their computers.  At least half of my planning period each day is spent with me visiting other teachers' classrooms seeing if I can fix computer problems.  Most of the time I can fix the problem, but if I can't I have to put a work order in with Computer Services.  They are great about coming out quickly to solve problems, but sometimes the solutions to the problems don't make the teachers happy.  And I am the one who the teachers complain to when their computers aren't functioning exactly how they want them to.  I really enjoy helping teachers with their technology issues, but sometimes it is very hard when I know that I should be spending my time planning lessons for my students rather than fixing computer problems.  I am learning a lot in this new role as tech contact, and everyday I learn something new about the technology in our school.